Privacy Policy
1. Introduction
Prime Floor Craft ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website, you agree to be bound by the terms described in this policy. If you do not agree with the practices described in this policy, please do not use our website.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide to us when you fill out contact forms, request estimates, communicate with us, participate in surveys, or otherwise contact us through the website. This may include your name, email address, phone number, mailing address, flooring project details, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including IP address, approximate location data, browser type and version, operating system, pages visited, time spent on pages, referring website addresses, and device information.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and improve website performance. For more details, please review our Cookie Policy.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide flooring service estimates
- Communicate with you regarding your request
- Improve website functionality and user experience
- Perform analytics and measure website performance
- Comply with legal obligations and protect against fraud
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information:
- With service providers who assist us in operating the website
- To comply with legal obligations or lawful requests
- In connection with a business transfer or reorganization
- With your consent
All service providers are contractually required to protect your information.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal information, including SSL encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Privacy Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, opt out of marketing communications, or object to certain processing activities. To exercise these rights, please contact us using the information below.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that such information has been collected, please contact us and we will take appropriate steps to remove it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and not be discriminated against for exercising privacy rights. To exercise these rights, please contact us using the details below.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. By using our website, you consent to such international data transfers.
11. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. When information is no longer needed, it is securely deleted or anonymized.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: